Adding or Removing Items

You may request to make changes to your order if it has not yet shipped out. Please open a support ticket to submit your change request, providing the product codes and quantities of the items you would like to add or remove.

Once your request is submitted, a customer service agent will be assigned to your ticket and will confirm once the changes have been made.

Please note: Any change requests may delay the shipping time of your order.

If your order has already shipped and is in transit, we cannot accommodate any changes. You may return any items back to us if they are no longer needed. Please read our return policy and instructions for more information.

If you need additional items, you may place a new order, and a new shipping fee will apply.

Address Correction

Please read the following article for more information: My address is incorrect. How do I change it?

Please note: Address change requests made while the order is in transit are subject to an additional charge.

Also, please note: Address corrections made while orders are in transit are not guaranteed. Couriers may not be able to complete the address change, and the order may still be delivered to the address provided at checkout. We will make every effort to ensure the order is rerouted and delivered to the correct address.