Modified on Tue, 23 Dec, 2025 at 07:16 AM
If you have received any damaged balloons in your order, please open a support ticket, and a customer service agent will assist you further.
Please include the following information in your email or ticket:
Order number
Product code/description
Quantity of damaged item(s)
A detailed description of the damage
Any additional information that may help us
Your inquiry will be assigned to one of our customer service representatives, and they will respond during our hours of operation.