Please note: Any changes made to an order—such as removing an item or modifying the order resulting in a refund—will be deducted from the total authorized amount. You will only be charged for the items that are shipped.

If additional payment is required, you will receive an email with a secure link to complete the payment. We do not recharge your original payment method automatically.

Our payment system now uses authorized transactions, which means the payment submitted at checkout is an authorization only—not an actual charge. You will be fully charged only after your order has been fulfilled and shipped.

Please note that this process may result in pending or duplicate transactions appearing on your bank statement. These usually resolve and clear within 3–5 business days.

If you have any questions or concerns regarding charges or refunds, please open a support ticket and our customer service team will assist you. You can also reach us by phone at 1-732-382-3600.