Modified on Tue, 23 Dec, 2025 at 09:04 AM
Customer Service Availability
Our customer service agents are available by phone and email from Monday to Friday, 9:00 A.M. to 6:30 P.M. Eastern Time, excluding select holidays. On Sundays, we operate with limited staff across all support channels, and hours may vary.
Holiday Closures
Party Balloon is closed in observance of the following holidays:
New Year's Day
Christmas Day
Boxing Day (December 26)
Please note that local holidays in Canada and the United States may also impact processing and shipping times. We regularly update our website with notices about any upcoming holidays that could affect operations.
Important: Response times may be longer during holiday periods.
Contact Information
📞 1-732-382-3600