Modified on Fri, 25 Apr, 2025 at 06:23 AM
Please refer to the article on Address Corrections for more information.
Our shipping team uses software that detects when addresses are invalid or do not match. If an address does not match the zip code, province, or state provided on the invoice, the order will be forwarded to the customer service department for review.
The order will not be shipped out if the address provided is invalid until the full address has been confirmed. This process ensures that there are no delays or complications with the courier during transit.
Our customer service team will reach out to you via phone, email, or both to confirm the shipping address you have provided. Once the address is confirmed, your order will be shipped out using the selected shipping method.