Party Balloon strives to ship orders as quickly as possible.
Ground orders may take 1-3 days to process, depending on the current order volume. To ensure your order is processed in time for delivery, please include the required delivery date in the notes section at checkout. This helps us prioritize your order to arrive by your requested date, assuming there are no courier delays.

If we are unable to meet the requested delivery date, a customer service agent will contact you with information about alternative shipping options to ensure your order arrives when needed.

If you have concerns about your order, please open a support ticket, and a customer service agent will investigate the issue for you.

Please note:

• Processing times may be longer during peak seasons due to a higher volume of orders.

• Local holidays in the U.S. and Canada can also affect processing and shipping times.
  We continually update our website with notices regarding operational delays due to holidays.

If you need assistance or have any questions, please feel free to reach out to our customer service team.